Privacy policy

Shimmer & Co. Privacy Policy

Last Updated: November 10, 2025

1. Policy. The Shimmer & Co., LLC (“Shimmer & Co.” or “we”, “our”, “us”) Privacy Policy covers Shimmer & Co.’s treatment of personal or personally identifiable information (“Personal Information”) that may be collected when you are on the Shimmer & Co. website (the “Site”) and when you use Shimmer & Co.’s services. It also describes the kind of information we may obtain from persons who otherwise connect with us offline, such as via email (“Offline Services”), and collectively with the Site (herein, the “Services” or individually, a “Service”). This policy does not apply to the practices of companies that Shimmer & Co. does not own or control, or to individuals that are not under Shimmer & Co.’s supervisory control.

As a convenience to our Site visitors, our Services may contain hyperlinks to third-party websites, apps, and online services that we believe offer useful information. This Privacy Policy does not apply to such third-party websites, apps, or online services. We suggest reviewing the privacy notices of such third parties or contacting them directly for more information on their privacy practices. Shimmer & Co. is not responsible for the privacy practices of third-party services, regardless of whether they are linked to or otherwise connected to our Services.

2. Collection and Use of Personal Information. Shimmer & Co. may collect “Personal Information”, including your name, shipping address, billing address, payment card information, telephone number(s), email address(es), and purchase/return/exchange data when you use our Services or when you visit cookie-enabled web pages. We also may collect information about your pet(s), including name, breed, gender, birthdate, size, and photos. Shimmer & Co. may also log your IP address when you use the Site.

Shimmer & Co. uses this Personal Information to fulfill requests for our services or products, respond to your questions and requests, create and maintain your Shimmer & Co. account, contact you regarding changes to our site or our business, promote our products, administer promotions, detect and prevent fraud, and customize the content that you might see on the Site Shimmer & Co. may also use “cookie” files to better serve your needs by creating a customized site to fit your needs. This information includes, but is not limited to, device type; device settings; operating system information; device identifiers; software version; device model; Internet browser information; IP address; carrier information; precise geolocation data; the date, time, and length of your visit to our Site; and the specific webpages accessed, referring website, and other actions you take on our Site. Additionally, your emails and other interactions with our team may be recorded. On occasion, we may obtain other information from you by providing appropriate notice.

3. Sharing and Disclosure of Personal Information. Shimmer & Co. will not sell or rent your Personal Information to any individual, business, or government entity. Shimmer & Co. will share your Personal Information with other entities should you request Shimmer & Co. to share such information, or if Shimmer & Co. is required to respond to court orders, subpoenas, or other legal process.

 4. User Accounts. Shimmer & Co. allows you to set up a personal account with “User Information” (such as your name, email address, and shipping address) to shop in our online store or to participate in our online communities, such as when leaving reviews. You can edit your User Information at any time and may delete your account at your convenience. Under no condition will Shimmer & Co. share your user account information with another individual, business, or government entity, unless Shimmer & Co. is required to respond to court orders, subpoenas, or other legal process. All user accounts must be accessed with usernames and passwords. You are advised not to share your username and password with any other person.

5. Data Protection. We implement reasonable technical, administrative, and physical safeguards to protect the data we collect.

 6. Data Retention. We will retain information for the period reasonably necessary to achieve the purposes described herein, or any notice provided at the time of collection, accounting for records retention requirements and statutes of limitation under applicable law.

7. Information from Children. We designed the Site for a general audience. The Site is not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13 through our Site. We will use all reasonable efforts to promptly delete personal information we have collected from a child under 13 should we become aware that we have collected it without the consent of the child’s parent or guardian.

8. Amendments. We reserve the right, at our discretion and without prior notice, to update or modify our privacy practices and this Privacy Policy at any time. We will change the “Last Updated” date above, should we make any modifications to our practices or this Privacy Policy. You should regularly review this Privacy Policy for changes. Should we make changes we deem material, we will notify you via email or by posting a notice on the Site before the effective date of the change.

9. Contact. You may contact Shimmer & Co. directly by e-mailing shimmer.and.co.service@gmail.com should you have any questions regarding this policy.